Shipping policy
Shipping & Returns Policy
Shipping
At Angels Tides, we work hard to ensure every order arrives safely and as quickly as possible.
Processing Time
All orders are processed within 1–3 business days. During periods of high demand, processing times may be slightly longer.
Delivery Time
Most orders are delivered within 7–15 business days from the shipment date.
Please note that delivery times may vary depending on your location, customs processing, weather conditions, and carrier delays that are outside of our control.
International Shipping
We proudly ship worldwide.
International customers may be responsible for any customs duties, import taxes, or fees imposed by their local government. These charges are not included in the purchase price or shipping cost.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.
Lost, Stolen, or Delayed Packages
Angels Tides is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier.
If you experience an issue with your shipment, please contact the shipping carrier directly or reach out to our support team and we will do our best to assist you.
Contact
If you have any questions regarding your order, please contact us at:
support@angelstides.com
Returns & Exchanges
Your satisfaction is important to us.
Return Window
We accept returns and exchanges within 30 days of delivery.
To be eligible, items must be:
• Unworn
• Unwashed
• Free from stains, odors, or damage
• In their original condition
Non-Returnable Items
We cannot accept returns or exchanges for:
• Final sale items
• Gift cards
• Products returned outside the 30-day return period
Return Shipping Costs
Customers are responsible for return shipping costs unless:
• The item arrived damaged
• The wrong item was received
• The item has a manufacturing defect
Exchanges
If you would like a different size or product, please contact our support team. Exchanges are subject to product availability.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include:
• Your order number
• Photos of the item received
• A description of the issue
We will review your request and provide a solution as quickly as possible.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Contact Us
For all return, exchange, and shipping inquiries:
support@angelstides.com
Thank you for shopping with Angels Tides.